We spent just 1 night before catching the Ferry early the next morning .It was walking distance 10-15 minutes to the ferry terminal to go to Catalina island, they also have a shuttle that takes guests to terminal but it starts at 7 am , so if you’re getting on the 6 am Ferry you have to walk or take an Uber that it’s not worth taking for just a short walk.Hotel gives you coupons to get free breakfast , if they don’t ask for them.
Ana
november 2023
It was a a shit show when trying to check in had to make a new reservation because the hotel couldn’t accommodate and I’m still being charged
Jose
augusti 2024
Ashley and the front desk staff greeted us upon arrival, our room wasn't ready yet, but we went and had lunch in the bar area, and the server and bartender was outstanding. Everyone was pleasant, by the time we finished lunch, our room was ready. The refreshments in the lobby was an excellent touch, flavored waters, teas, etc. Front desk also gave us bottled water, which was very nice. Before arriving I had read the reviews, most said the staff wasnt friendly, but decided to take a chance, and we wasn't disappointed, will definitely stay again before cruising out. The lobby was beautiful, most importantly the staff was friendly, accommodating, and just gave top-notch service.
Alflonzo
april 2025
The hotel was clean, well staffed. Bonus was flavored waters and snacks.
David
juli 2024
Upon our arrival our reservation was not in the system. There was a problem thru Booking.com and could not be resolved. We were told to find another hotel as all the rooms were full. There were 3 employees, including the evening supervisor, that worked to help resolve our problem. The Supervisor by 7pm, had worked at getting a room cleaned and ready for us and we were so grateful. We also had a dinner voucher given to us by one of the agents. Our experience turned around to be more than satisfying and the employees were very gracious to us. Thank you for having such caring employees on your team.
Shirley
oktober 2024
Valet parking attendants were so personable and professional.
Kathleen
september 2024
The location was great, very close to the ferry dock, and there was a shuttle available so it saved paying for parking at the ferry dock. My room was beautiful, with a balcony, and the TV remote was easy to use. The room was clean and comfortable.
Paulette
september 2024
Just about everything, but it starts with the people have to say when you start to remember peoples names at least for me it means you remember them for a reason so for me, my remembering this staff names is because they’ve been impacted me in a way that made me feel good otherwise honestly, if in fact I had interaction with staff member that I don’t remember their name it probably wasn’t a good interaction anyway that happened great people super genuine some of the biggest smiles I’ve seen on the planet and this is a young group and I think it’s nice and I’ve been staying a few hotels lately and these folks are great so nice so so nice and I can’t think of a nicer word to say about nice but I’m so glad I I know. Had a good stay here and I do recommend it, you can go anywhere anywhere you want and you want but the people that are representing what it is you’re paying for or not good it’s not gonna be comfortable no matter how cute it is or pretty it is these people are so nice and they’re genuine and they’re consistently smiling and it’s real and that is super Great. The rooms are so clean. The place is so clean. I see that the clean staff is working day and night, so they’re really really paying attention to these rooms and it’s amazing how clean they are really so all that’s a plus the bed unbelievably comfortable so comfortable the sheets. I can’t say enough about it. Great great great it’s nice. I like the room a lot.
Ray-von
september 2024
Very accommodating. Games in the lobby, great breakfast and pool area. Located walking distance to the beach.
Navar
februari 2025
All staff was super nice and welcoming to me and my husband.
L'oreal
april 2025