Hilton Long Beach Hotel
客人怎么说
Location, value, and staff were great. The room was good. However, the tub was a little dirty, and on the first day, I had a stained face cloth, and I was given another stained face cloth the second day. There was not a second face cloth left the second day as there was the first day.. Lastly, I didn't notice until I got in bed that there was a blood stain on the sheet. I know it wasn't mine because I had a complete hysterectomy 17 years ago due to endometrial cancer. I didn't make a fuss because I was already in bed.. The stain was dry.. Otherwise, the room was decent.
Carmen
2025年10月
We spent just 1 night before catching the Ferry early the next morning .It was walking distance 10-15 minutes to the ferry terminal to go to Catalina island, they also have a shuttle that takes guests to terminal but it starts at 7 am , so if you’re getting on the 6 am Ferry you have to walk or take an Uber that it’s not worth taking for just a short walk.Hotel gives you coupons to get free breakfast , if they don’t ask for them.
Ana
2023年11月
It was a a shit show when trying to check in had to make a new reservation because the hotel couldn’t accommodate and I’m still being charged
Jose
2024年8月
Has shuttle to Carnival cruise terminal, free of charge, runs every 20 minutes from early morning to early afternoon, first come first serve Checked in quite late after a long drive down from SF, staff Aaron was very helpful, parking costs $35 but their carpark was full so we were offered free parking at a nearby multi-storey carpark. Checked in quickly. The rooms were spacious, the bed and pillow were so comfy. Value for money for Hilton.
Cindy
2025年5月
Ashley and the front desk staff greeted us upon arrival, our room wasn't ready yet, but we went and had lunch in the bar area, and the server and bartender was outstanding. Everyone was pleasant, by the time we finished lunch, our room was ready. The refreshments in the lobby was an excellent touch, flavored waters, teas, etc. Front desk also gave us bottled water, which was very nice. Before arriving I had read the reviews, most said the staff wasnt friendly, but decided to take a chance, and we wasn't disappointed, will definitely stay again before cruising out. The lobby was beautiful, most importantly the staff was friendly, accommodating, and just gave top-notch service.
Alflonzo
2025年4月
The hotel was clean, well staffed. Bonus was flavored waters and snacks.
David
2024年7月
The space was super cute. The lobby was welcoming and refreshing. It had giant jingle which encourage people to sit and play while having a cup of tea or cucumber, water generously provided by the facility. I love the ambience. The room is clean more than enough annuities not to mention the pool didn’t close until 11 p.m.
Owens
2025年8月
Upon our arrival our reservation was not in the system. There was a problem thru Booking.com and could not be resolved. We were told to find another hotel as all the rooms were full. There were 3 employees, including the evening supervisor, that worked to help resolve our problem. The Supervisor by 7pm, had worked at getting a room cleaned and ready for us and we were so grateful. We also had a dinner voucher given to us by one of the agents. Our experience turned around to be more than satisfying and the employees were very gracious to us. Thank you for having such caring employees on your team.
Shirley
2024年10月
Valet parking attendants were so personable and professional.
Kathleen
2024年9月
The location was great, very close to the ferry dock, and there was a shuttle available so it saved paying for parking at the ferry dock. My room was beautiful, with a balcony, and the TV remote was easy to use. The room was clean and comfortable.
Paulette
2024年9月